At Fashionfy, we strive to deliver your orders quickly and efficiently. Please review our Shipping Policy below to understand how we handle shipping and delivery.
1. Order Processing
a. Processing Time
- Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
b. Changes to Orders
- Once an order is placed, it cannot be modified. Please contact us immediately if you need to cancel your order, and we will do our best to accommodate your request.
2. Shipping Rates and Estimates
a. Domestic Shipping
- We offer free standard shipping on all orders within India.
- Estimated Delivery Time: 3-7 business days.
b. Express Shipping
- Express shipping is available at an additional cost. Rates will be calculated at checkout.
- Estimated Delivery Time: 1-3 business days.
c. International Shipping
- Currently, we do not offer international shipping. We only ship within India.
3. Order Tracking
- Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.
4. Delivery Issues
a. Delayed or Lost Orders
- If your order is delayed or lost in transit, please contact us at [email protected] or 8586979720, and we will assist you in locating your package.
b. Incorrect Address
- Fashionfy is not responsible for orders shipped to an incorrect address provided by the customer. Please double-check your shipping address at checkout.
c. Undeliverable Packages
- If a package is returned to us as undeliverable due to an incorrect address or other delivery issues, we will contact you to arrange re-shipment.
5. Damaged or Missing Items
- If your package arrives damaged, or items are missing, please contact us immediately at [email protected] with your order number and photos of the damaged package or items.
- We will work with you to resolve the issue as quickly as possible.
6. Contact Us
If you have any questions or concerns regarding shipping, please contact us:
Email: [email protected]
Phone: 8586979720